Shipped quickly and packed nicely. The only minor thing is there was a small piece of rubber that we had to re-glue with rubber cement. No big deal in the scope of things that could go wrong.

I bought this to replace my Motorola Surfboard 5101 Docsis 2.0 modem that was working great until Comcast upgraded my service to Blast at 50mbps. I would frequently lose connectivity for no reason. Netflix would work for one episode of a show and then would not load on the following episode. The SB6141 has overcome that issue so far. Installation was as simple as calling Comcast and giving them my new modem MAC address and serial number. I was up and running in 15-20 minutes with a speed increase from 30Mbps on old modem with router to 45-50 Mbps on the SB6141 with Belkin N+ router.